Shipping policy

Every single bottle of our body and facial products are hand blended and personally filled by us, Max (max) and Tanja (me) in our small manufacture in Vienna, Austria. With this procedure we keep the quality of our products at a high level.

Orders will generally ship from Vienna, Austria within 1–2 business days (Mo–Fr) upon the order date, providing time for your selection to be completed.
We ship via standard mail services and DPD. Expedited shipping is available for an additional fee, international orders are shipped via TNT courier service. Please contact us by email: order@maxandme.at if you require special shipping requirements for your order.

max and me gmbh is not responsible for delays incurred due to international customs issues, nor any additional fees or taxes your country may require.

Important notice about VAT deduction for Swiss customers and non-EU customers: Swiss customers and non-EU customers are not required to pay the Austrian VAT (20%). The VAT will be levied by the respective country, usually through its customs authority. If you register before shopping, the system will know you are tax exempt and lists the tax free prices.

 

Please see our delivery options below:

deliver to delivery in basic costs shipping free at
Austria - Standard (incl. VAT)
Austria
1-3 day(s) € 5.00 free shipping for orders above € 100.00 (incl. VAT)
Austria - Express (incl. VAT)
Austria
1 day(s) € 29.00 free shipping for orders above € 300.00 (incl. VAT)
EU - Standard (incl. VAT)
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greenland, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
3–5 day(s) € 8.00 free shipping for orders above € 150.00 (incl. VAT)
EU-express (incl. VAT)
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greenland, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
2-3 day(s) € 37.00 free shipping for orders above € 350.00 (incl. VAT)
Europe - Standard (excl. VAT)
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican City State
4–6 day(s) € 12.00 free shipping for orders above € 125.00 (excl. VAT)
Europe - express (excl. VAT)
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Scotland, Serbia, Switzerland, Turkey, Ukraine, Vatican City State, Wales
3-4 day(s) € 45.00 free shipping for orders above € 335.00 (excl. VAT)
other (excl. VAT)
Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cuba, Cyprus, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Haiti, Honduras, India, Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Swaziland, Tajikistan, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Viet Nam, Western Sahara, Yemen, Zambia, Zimbabwe
4-6 day(s) € 25.00 free shipping for orders above € 200.00 (excl. VAT)